Tag Archives: selling

What is the “Talk To Your Fans Feature” on MHVillage?

talk-to-your-fansMHVillage helps you talk to the customers who have shown interest in your listings!

This is called the “Talk To Your Fans” feature

As you know, our website offers a number of advertising tools to home sellers, community managers and retailers. We also offer shopping tools for home buyers on the site. Home shoppers can set up alerts and save listings they are interested in to their accounts.

 

So who are your “Fans”?

Home buyers have two different ways to become a fan of a listing, community or retail sales center.

1. While searching MHVillage, they can directly click the “Like” option. That saves the listing, community or retail sales center to their account.

2. They can also create an “Ideal Home Search” alert, which will make them a fan of any listing that matches their criteria, (even homes listed after the alert is created).

Once a customer is a “Fan” certain events will trigger automatic updates:

  • Seller lowers the price
  • Photos are updated
  • Description is updated
  • Open House is added
  • Home is marked as “SOLD”
  • Homes are added to the Community or Sales Center

When any of these happen, MHVillage send them an automatic email letting them know.

You can email your Fans directly through the “Talk To Your Fans” tool!

Want to reach out to people who have expressed interest in homes in your area? Here’s how to do it:

 

Click “Talk to your Fans.” This feature is located on your account page to the right side.

 

 

 

 

 

Select which fans you wish to reach out to. You can choose fans of a particular home, or all your fans all at once.

Here you can send an email directly to your interested buyers. There is space for additional information about the home or any buyer incentives you might be offering.

 

 

 

 

The Talk to your Fans tool is incredibly useful since it gives you the opportunity to reach your consumer base directly. This allows you an added opportunity to connect with them and hopefully sell them their next home!

If you have any questions about the Talk to your Fans tool – or anything in your account – send us an email. We are happy to help!

 

New Feature: The MHVFastLead

Have you checked out the latest feature on MHVillage?

The MHVFastLead!

MHVFastLead sends you a text instantly when you get a lead.

Lead response time is essential. With this new feature you can respond to customers almost instantly – and hopefully while they are still looking at your ad!

You can customize when you receive alerts. You choose the days and time of day you want text notifications of leads sent to your phone.

Check out this video for more information on how to start using this feature:

 

Perfecting Your Home Description

home-descriptionThe description in your listing can make all the difference!

This space is where we invite you to give a detailed description of the home.

Something we see quite a bit on MHVillage is home sellers using the description area to either list additional details (sometimes the same features already selected and listed in the home features section) or enter nothing at all.

We have found that this is simply not as effective as taking the time to give the shopper more information about the home, the community it is within and any other details that might make this home stand out from the crowd.

Here are some examples of actual home descriptions on MHVillage:

Option 1:

    The description has no word limit, yet this seller only included 2 sentences about the home.

Option 2:

 This seller took the time to walk the buyer through the home describing each room!

The difference in these two listings is crystal clear. One of the sellers took the extra steps to really show off what this home has to offer, while the other seems like they tried to list the home as quickly as possible, not really giving much information.

 

It is important to remember, a lot of home buyers are looking at tons of listings and a good number of these buyers are looking at homes in another state. So by giving them more information in your ad, you are setting them up to be interested enough to contact you for a tour, or for even more information. Which is the whole point in advertising in the first place!

 

 

Now, there are plenty of different ways you can use this space from a marketing stand point. You can follow the two examples mentioned in this article or you can write it more in the style of a newspaper article where it’s in paragraph format. Either way you want to be able to give the buyer the experience of walking through the home, noting all of the details that matter to a home owner. We found that the ads where you can tell that the seller took the time to describe the home, keeps buyers interested and eventually gets them to contact the seller.

So, no matter what your style of advertising is, it’s important to share with the buyer why they should consider your home over all of the other options out there. Why not take the time to use this space to your benefit?

We try to give you all of the tools you need to go the extra mile in your advertising, but if you find you have some questions about what features you have on MHVillage, give us a call or an email today! We are happy to help.

 

The Power of a “Sales Caption”

Are Your Sales Captions as Effective as They Could Be?

sales-captionMHVillage offers a space for a “Sales Caption” on Pro+ Sales Centers, Showcased Communities, Featured Home Listings and Premium Home Listings.

Each one of the above listing types will allow you to enter a sentence that will show above your listing. This is a space for you to offer something that is eye-catching, inviting and will get the customer to click on your add from the search result.

Often, I come across some Showcase Communities or Pro+ Sales Centers in an area that simply are not entering a Sales Caption at all. Then there are the Featured and Premium Listings sellers who enter a caption, but it’s not as effective as it could be.

Actual Sales Caption on MHVillage:

So, while “Best Value”, “Great Community” or “Beautiful New Home” as a sales caption sounds okay, it’s not really all that inviting or unique. Plus, you would be surprised how many times I have looked at a search result on our site and seen basically the same simple caption on all of the listings in an area.

Also: If you have one of the more expensive homes in the area, a sales caption can help you explain why. I mean, if your home is priced significantly higher than others in the area, there is probably good reason. However, browsers might skip the most expensive home – unless there is a caption line explaining why the home is more whether, it be on land, newly renovated, fully furnished or the like.

So how do you ensure you are getting the most out of your captions?

Here are a few tips:

  1. Research: You want your listings to stand out above the rest in your area. So, do a few searches on MHVillage in your area and make sure you aren’t using the same language another seller is using for their home.
  2. Unique Details: Try to find something unique about your ad that you can highlight in the caption. Here are some examples:
    • For a home, something like: “Fully furnished, renovated home, with open floor plan”
    • For a community: “Retirement Community with brand new waterfront homes available”
    • For your Company: “Family owned company, with previously owned homes and new homes in stock!”
  3. Current and Updated: One of the benefits of online advertising is you can update your information at any time. So if you have a sale or an incentive highlighted within the sales caption on a listing, be sure and keep that information updated and current.

This feature really can make the difference for your traffic on our site. It can be the detail that turns a shopper into a buyer!

And, if you you would like assistance updating your sales captions, please feel free to contact our customer service.

Mobile Homes & Mobile Phones

Smart Phones. Smart Watches. Tablets. Etc….

We have been watching the consumer market trends when it comes to online shopping and there has been a huge spike in the use of mobile devices being on our site over the last few years.

The numbers above are from last year and it’s only growing higher, because let’s be honest, we all use our phones for practically everything now. If not to check our email or social media outlets, it’s to look for a good place to eat for dinner that night, or send a quick text to the friend you are meeting.

Let’s also remember that online shopping is taking over too. Buyers are not only shopping for clothing, home goods and power tools, they are shopping for their next home via their phone as well!

98% of home buyers found mobile devices to be valuable tools in the home search process.

So, how do you ensure you and your company are ready for this trend?

Make sure your website and your online content are mobile friendly.

These days most website development companies or platforms include the mobile version, but if you are having your website designed or maintained by a professional company then you will want to check with them to insure your site looks great on mobile devices too.

MHVillage has been working on this the last few years by launching our MHVillage App for professionals (if you haven’t tried it yet, you should!) and our site now offers mobile friendly services to home shoppers and buyers.

Also, remember that while the design of your site and its capabilities with mobile devices is important, your content is key too. Making sure your phone numbers, website and email contacts are up to date is essential. Another big one is keeping your home descriptions and photos current. Out of date information can turn off online shoppers.

Finally, If you have any questions or would like more assistance with your home, company or community listings on MHVillage, we are here to help, so don’t hesitate to give us a call!

Increasing Your MH Sales in Smart Ways

TONY KOVACHBY: L.A. ‘TONY’ KOVACH:
Manufactured Housing Marketing Sales Management
Publisher of www.MHProNews.com and www.MHLivingNews.com

Knowledge is potential power, and knowledge shared is thereby multiplied. We’re big believers in MHVillage, because pros like you and thousands of others get exposure to literally hundreds of thousands of prospects weekly shopping for a manufactured home (MH). Those buyers are there, because there are so many homes to see on one huge website! It’s like a super center for MH.

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On MHProNews.com we’ve featured literally hundreds of MH professionals and their stories. One example is the Inside MH video with award winning Scott Roberts you see linked here is one of thousands of examples of stories and/or videos that you can access. The Industry News Tips and Views Pros can Use © are free, thanks to the support of good companies like MHVillage.com.

We also believe that via social media, videos and other outreach methods, you can connect with a larger audience you might not otherwise attract. Want to sell more homes to customers with cash or good credit? The public-focused videos we feature on MHLivingNews.com range from the ‘everywoman’ and ‘everyman’ types to high level professionals who make big to huge incomes and live in manufactured homes. This example linked below of a video with a senior level executive and her retired husband is a great example.
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MHProNews.com ads fresh news, commentary and tips every business day. ManufacturedHomeLivingNews.com gets new videos weekly, interviews and tours that are public focused. Those videos are also being used as a tool by many in MH with specific clients, prospects they want to move-to-yes through the specific topic the video addresses.
By sharing the stage, you attract a bigger audience. It works for MHVillage, it works at the mall and at MH trade shows. It also works for our industry on MHProNews.com and MHLivingNews.com. Check them out!

 

Effective Marketing Strategies for the Web (Webinar)

BY: DAWN HIGHHOUSE

Recently I had the honor of presenting at the joint MHCA and MHIA 2015 Conference. It was a wonderful event! When I returned to the office, I made a recording of the presentation for those of you who are outside of Arizona or unable to attend. Want to learn how to create home listings for the web that will get you the best leads? Want to learn the number one thing that buyers click on? Grab a cup of coffee and a notebook and get the inside scoop:

Thank you, once again, to MHCA and MHIA for being such wonderful hosts.
MHCA MHIA logos

How to Run a PPC Ad Campaign

BY: DAWN HIGHHOUSE

Jason Adams and I recently created a video, Learn all About Pay Per Click (or PPC) ads. That video walked you through what a PPC ad is and who can use them on MHVillage. Now, here’s the second video in the series. This second short video (1.54 min.) will take you through the ad creation process, and then, how to maintain your PPC campaign. Want to know how it all works? Check this out:

Your MHVillage PPC Campaign

(BONUS: Watch until the end for a special promotion we are running for new PPC ads in month of June!)

Learn All About MHVillage Pay Per Click Ads

BY: DAWN HIGHHOUSE

Looking for ways to boost your leads and web traffic? You can easily create custom, targeted campaigns on MHVillage using our PPC (Pay Per Click) ads. Check out this short [1.29 min.] video to learn more:

(BONUS: Watch until the end for a special promotion we are running for new PPC ads in month of June!)